Broadband News Update - MARCH 2007
LATEST NEWS RESULTING FROM CHANGES IN BT BROADBAND
Customers should note that many of the MAC codes
being produced by broadband providers begin with L as apposed to
BB or FT. This is the result of BT Wholesale's ongoing migration
plan to move connections to EMP (Equivalence
Management Platform) expected to be completed by March 31st.
The internal BT process is changing from "Migration"
to what is known as a "Provide with MAC" . As
a result, customers who are moving from an LLU provided Broadband
service (eg Easynet/Sky, CPW, Bulldog/CW Access e.t.c) will attract
a standard activation fee (£40) and NOT a migration fee (£11)
once the process is introduced. Our systems will identify which
charging is applicable on signup.This is a change in charging which
is reflected by BT to every Broadband service provider.
However note that according to BT, there is now
only minimal downtime (literally a few minutes) in this migration
process from LLU to IP stream products.
ISDN conversion orders will cease to exist from
March 31st. All orders that are required to be converted to PSTN
before ADSL can be provisioned will be required to go through the
simultaneous provide process.
Migration periods have been temporarily extended
from 3 to 5 working days to now 5 to 7 days which will be the case
into at least early April 07.
Due to charges introduced by BT Wholesale's
supplier Openreach it is expected that a ceasation charge of £33.75+vat
will be introduced from May 1st 2007.
BT need only to provide 28 days notice for introducing
such a charge therefore confirmation will not be available until
the beginning of next April, it is however most likely that the
charge will stand as advertised. Customers should be aware and prepare
for this fee to be introduced as of May 1st.
This new charge is applicable to all customers
who signed up prior to May 1st.